Frequently Asked Questions
What is Blooming Blossoms?
Blooming Blossoms is a Brisbane based online florist. Blooming Blossoms specialise in:
- Flower Bouquet of the Day
- Flower Jar of the Day
- Flower Subscriptions
- Beautiful Fresh Flowers for any occasion
Do you have an order deadline for same day delivery?
Yes, our cut off is 10:00 am each day.
Where do you deliver?
As far north as Mackay, as far south as Sydney.
Brisbane, Bundaberg, Coolangatta, Dalby, Emerald, Gold Coast, Gladstone, Hervey Bay, Ipswich Kingaroy, Mackay, Maroochydore, Maryborough, Noosa, Rockhampton, Stanthorpe, Toowoomba.
Byron Bay, Casino, Coffs Harbour, Grafton, Newcastle, Port Macquarie, Sydney, Taree, Tamworth, Tweed Heads.
Contact us if you are unsure and we can let you know.
What time will my flowers be delivered, can I have them delivered at a certain time?
All deliveries are placed on a courier route, they do not get put on separate courier journeys. Couriers then deliver to those that are closest first and so on. Placing your order early in the day or on a prior date, does not mean that you get first delivery, it goes by distance from starting point only, no job gets any kind of priorities, we simply cannot accommodate them. Flower arrangements will be delivered to business and residential addresses between 9:00am and 5pm. You will be notified by email when your order has been given to the courier, and delivered.
Delivery dates and times are estimates. Whilst we will do the best that we can to accommodate your delivery requested date, we rely on third party couriers, sometimes the flowers won't be delivered on time. If it absolutely has to be on a particular date, perhaps choose the date prior just in case.
We are also unable to guarantee specific delivery times as our drivers travel via the most efficient route on the day.
What days do you operate?
Monday to Friday, except on public holidays, Christmas and New Year. Keep an eye on out for information that we release on special event days that we will open later or out of our normal business hours. If you order for delivery on a Saturday, Sunday or public holiday we will deliver your flower arrangement on the next business day if we have not advertised that we will open on that day.
Can I include a message?
Yes of course! When you order your flowers there is a message box that says 'Message to recipient?", this is where you fill in your message to the person you are sending them to. If you feel you went passed this point and didn't fill it out, you will receive a confirmation email that will include the message chosen. If still unsure, you can always email the message to us and we'll make sure it is included. Our email is email@example.com
Can I order for a later date?
Yes. There is a preferred date chooser on all products, so you can chose a future date.
What if nobody is home?
If there’s nobody to receive the flowers, we’ll do our best to find a discreet and shady spot for them. If no one is home, they are safe dropped if possible on the property at the door. If access cannot be gained and no one answers the phone, then the flowers will go to the couriers location and may be able to be re-delivered, however the condition of the flowers may be affected by their warehouse, so is best to ensure you provide adequate details for a drop to occur without an issue. All of our flower arrangements and products arrive with water to sustain them for a while. But please try to get them indoors asap as the heat is not kind to flowers, especially roses.
What if I enter the wrong address when ordering?
It is your responsibility to provide us with the correct address when ordering, including the unit, apartment number or company name if applicable. If you give us the wrong address and we are unable to deliver the flowers upon first attempt, we may charge you a re-delivery fee to send it out again if required.
What if something happens to Blooming Blossoms stock and something isnt available?
We will do our best to still accommodate your flower order, that may include trying to source the flowers elsewhere. If that fails we will make a similar bunch of flowers using flowers and foliage of a similar price point and style so that you are not missing out or being left with no flowers to your recipient..
What if I have a question that isn't answered here?
If you have any further questions, don't be shy, send it through to us via the contact form below. We will aim to get back to you within 24 hours of receiving the enquiry.